Privacy Policy

1. Introduction

Alpine Business Consulting (“we”, “us”, or “our”), headquartered at Bleicherweg 10, 8002 Zurich, Switzerland, is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, use our services, or otherwise interact with us.

We process personal data in compliance with the Swiss Federal Act on Data Protection (FADP), the revised Swiss Data Protection Act (revFADP), and the European General Data Protection Regulation (GDPR) where applicable.

2. Data Controller

The data controller responsible for your personal data is:

3. Personal Data We Collect

We may collect and process the following categories of personal data:

3.1 Information You Provide Directly

• Contact information (name, email address, phone number, company name)
• Professional information (job title, industry, business requirements)
• Communication records (emails, phone calls, meeting notes)
• Contract and billing information for clients
• Any other information you choose to provide in correspondence

3.2 Information Collected Automatically

• Device information (browser type, operating system, device type)
• Usage data (pages visited, time spent, navigation paths)
• IP address and approximate geographic location
• Referral source and search terms used to find our website

4. How We Use Your Personal Data

We use your personal data for the following purposes:

• Service Delivery: To provide consulting services, respond to inquiries, and manage client relationships
• Communication: To send you relevant information about our services, respond to requests, and provide customer support
• Business Operations: To manage contracts, process payments, and maintain business records
• Website Improvement: To analyze usage patterns and improve our website functionality and content
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Marketing: To send you information about our services that may interest you, where you have consented or where we have a legitimate interest

5. Legal Basis for Processing

We process your personal data on the following legal bases:

• Contractual Necessity: Processing necessary to perform a contract with you or take steps at your request before entering into a contract
• Legitimate Interests: Processing necessary for our legitimate business interests, such as improving our services, marketing, and fraud prevention
• Consent: Where you have given explicit consent for specific processing activities
• Legal Obligation: Processing necessary to comply with legal requirements

6. Data Sharing and Disclosure

We do not sell your personal data. We may share your data with:

• Service Providers: Third-party vendors who assist us in operating our business (e.g., hosting providers, analytics services, payment processors)
• Professional Advisors: Lawyers, accountants, and other professional advisors as necessary
• Legal Authorities: When required by law or to protect our legal rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

All third parties are required to maintain the confidentiality and security of your personal data and are prohibited from using it for any purpose other than providing services to us.

7. International Data Transfers

Your personal data may be transferred to and processed in countries outside Switzerland and the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, including:

• Transfers to countries recognized as providing adequate data protection
• Standard Contractual Clauses approved by the European Commission
• Other legally approved mechanisms

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

• Client records: 10 years after the end of the business relationship (as required by Swiss commercial law)
• Marketing contacts: Until you withdraw consent or request deletion
• Website analytics: 26 months
• Contact form submissions: 2 years unless a business relationship is established

9. Your Rights

Under applicable data protection laws, you have the following rights:

• Right of Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data under certain circumstances
• Right to Restriction: Request limitation of processing under certain circumstances
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests or for direct marketing
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise these rights, please contact us at contact@alpine-business-consulting.com. We will respond to your request within 30 days.

10. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. Types of cookies we use include:

• Essential Cookies: Necessary for basic website functionality
• Analytics Cookies: Help us understand how visitors interact with our website
• Functional Cookies: Remember your preferences and settings

You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect website functionality.

11. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Access controls and authentication requirements
• Regular security assessments and updates
• Employee training on data protection
• Incident response procedures

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website with a new “Last updated” date. We encourage you to review this policy periodically.

14. Supervisory Authority

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with a supervisory authority. In Switzerland, this is the Federal Data Protection and Information Commissioner (FDPIC):

15. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: